Oh the things that I encounter every day as a Social Media Manager. 😅
One of my clients recently got their Pinterest Account suspended for spam and to be perfectly honest, I don’t know what happened.
It was a dormant account, a bit new and then I started scheduling some pins using both Pinterest Scheduler and Canva. On a side note, how cool is that, that you can now schedule pins on Canva?
Anyway, that’s what I did then all of a sudden the account was blocked and everything was gone. I couldn’t access it and whenever I go to the profile, it redirects me to Pinterest homepage.
So what happened?
I still don’t know but here are some tips based on that experience:
1. Start Slow
I know how easy it is to repin a hundred pins in under an hour especially since Pinterest has done a great job in suggesting pins that are related to the ones you like and repinned.
2. Don’t Panic
Note to self: don’t panic. I admit I panic easily and I got so stressed when my client messaged me that they received an email and my mind got so busy coming up with solutions.
First, I contacted Pinterest through email but I got a response that they were not using that address anymore and was told to fill up the contact form in their website.
And that’s what I did. I filled it up and hit submit.
Then I got an automated response from them that the account wasn’t suspended. They said it must be that the account has more that one account connected and they asked for the email address and the Pinterest URL of the account that was suspended.
I never got any response back from them so I created a new Pinterest account but I knew it wasn’t enough. I didn’t want to lose what my client has started.
I researched and read a lot of articles as to why this happens and I realized it’s more common than I thought. This was the first time I’ve encountered this problem so everything was new to me.
Fast forward the next day, Pinterest reactivated the account and my client informed me that it might be something from Pinterest’s end. We got the account back along with the pins we’ve published. Yay!
3. Be Active on Pinterest Without Being Spammy
I use Pinterest a lot, personally, and have handled Pinterest accounts for several clients and I found that the more active I am on the platform, the less likely my account is going to be labelled as spam.
If you’re a social media manager or a business owner, try logging in at least once a day. Or every other day. You don’t have to pin every day but you can also repin high quality images that your target audience will find useful. My Pinterest account is mainly for my inspiration and ideas but I realized that my target audience also find the pins I’m repinning useful.
Here are some things you should avoid doing on Pinterest as well:
Duplicating pins. Try creating different images for one blog post and use it in different pins rather than using your blog’s featured image or just one image for all the pins.
Follow accounts too fast in short amount of time. Let’s say 100 accounts in 15 minutes.
Leave the same comment in a lot of pins. I don’t leave comments on Pinterest but if this is something you do, try to be as genuine as possible and refrain from copying and pasting one comment to another.
If you’re looking for someone to create, manage or grow your Pinterest account, feel free to send me an email at firstname.lastname@example.org.
Have a great weekend everybody! 💖